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20. Can I use Nero to burn the reauthored folder ?
Absolutely. Rename the reauthored folder to VIDEO_TS and use Nero DVD-Video mode.

21. Do I need the AUDIO_TS folder ?
No. But it is recommended. Older DVD players may require the presence of an empty AUDIO_TS folder. It is recommended that the folder names are in all capitals.

22. I use Nero and get the message DVD Video files allocation failure ? What does it mean ?
You will not have these messages if you do not alter the backup images produced by DVD-Replica with other software packages.

Nero performs the following DVD-compliant verifications in the DVD-Video mode.
1. File is not on 2k boundary. You may have a VOB file at its 1GB limit or a 0-size VOB file in the VIDEO_TS folder. This should be considered as a DVD-compliant warning. Check all VOB files to make sure they are divisible by 2048.

2. Pointers in the Video Manager table is incorrect (your disc will most likely not play on a DVD player).

3. A cell in the cell address table makes references to locations outside the actual size of the VOB files. This is caused by improper disc splitting (your disc may play but can freeze if hitting the section outside the VOB).

4. The reported size of the IFO+VOB+BUP (domain) files do not match what in the Video Manager. Your disc will play on DVD-ROM since DVD-ROM works with ISO format and don't care about UDF, but your DVD player does.

23. I do not see any VIDEO_TS folder output by DVD-Replica ?
DVD-Replica does not generate the folder name as VIDEO_TS since it assumes that the user may want to generate a few disc images before burning. The user can rename each folder to VIDEO_TS before burning.

You need to rename the top-level folder Disc1 or Disc2 to VIDEO_TS before burning.
It is best to use VIDEO_TS in all upper case since some old DVD player would not like lower case video_ts.
It is recommended that you create an empty AUDIO_TS folder even though this is not required by most player.
In summary, for burning you will need to have two folders: AUDIO_TS and VIDEO_TS. For DVD-ROM playback, some players such as WinDVD may look for a VIDEO_TS folder.

24. I want to use "Continue on disc 2" and "Continued from disc 1" option, but they are disabled (grayed out) ?
These options are available only in the "Title" tab when splitting a DVD-9 into two discs, in the current version (2.4.12). These options are disabled if a VTS menu is present.

25. Do you have phone technical support ?
We are not yet set up to provide technical phone support due to time zone differences. To help us cut cost down, we provide worldwide email technical support only at this time.

26. Why I still can't get a response from technical support ?
We usually respond to your email within 24 hours or within 4 hours during normal business hours (US Central time). It is possible that your email communication does not reach our mail server for some reasons. It is more likely that you have your junk spam email filters enabled that blacklist our email server. In this case, you should whitelist mails receiving from our domain dvd-replica.com, so that our email notifications can reach you. As the last resort, please contact our Houston office at 832-573-7017.

27. How can I order DVD-Replica ?
to get to our order page.

28. What is your policy of upgrading ?
All registered users receive free version upgrade automatically approximately 3-5 days after each new release.

29. How do I know if my DVD-Replica has been registered ?
Click Help and click Licensee & Product Version.
Your registered information is displayed by this option.

30. I just paid but did not receive any download instructions. How do I get my registered version ?
PayPal members have instant access to the download page after payment is complete. An email confirmation having the links on the download page is sent to your PayPal email address automatically.
This process is not yet automated if you order through the Kagi store and will take approximately a couple of hours after we received the payment notice from Kagi. We will send you the download link and the instructions to download your registered version within 24 hours. Additional VAT taxes may be added to your purchase by Kagi if you are from EU countries (Netherlands, Germany, France, etc.).

If you place your order via PayPal or through the Kagi store
and do not receive any email notification
or any response from our server within 24 hours,
it means that we cannot reach your mailbox, please use
this form to get to your download page.

rip, copy,
burn any DVD movie, DVD player, ripper, decoder, DVD burner, recorder,
dvd and rip, DVD-9 to DVD-5, DVD-R, DVD-RW, DVD+R, DVD+RW

WARNING
The information presented on the following pages illustrates how to
backup compliant Video-DVDs to DVD±RW / DVD±R media.
The software tools and information presented on these pages
work with unencrypted DVD files only and are not made
to create illegal copies of copyrighted DVD material.

Please record responsibly.
Before copying anything onto a recordable media including
CD-R, CD-RW, DVD+R, DVD+RW, DVD-R or DVD-RW
please be sure that you are excersizing your fair use rights
under the copyright law of your country
and not violating any local copyright laws.

DISCLAIMER
The software from this web site is designed to assist you
in reproducing only the material in which you own the copyright or
for which you have obtained permission to copy from the copyright owner.
Unless you own the copyright or
hold permission to copy from the copyright owner,
you may be violating copyright law and may be subject to
payment of damages and other remedies.

If you are uncertain about your rights in a court of law,
you should contact your legal counsel before proceeding to download
or use the software products and/or information from this web site.
You assume full responsibility for the legal and
responsible use of the information and software downloaded or
acquired by any delivery method via this web site and its affiliates.

It is against the law in many countries to reproduce copyrighted material.
Some countries' laws only allow you to make a limited number of
backup copies of any software or media
for personal and archival purposes.
By browsing this site you also acknowledge that you are
the sole "Owner" of all copyrighted material that might be reproduced.
In no way this site and its affiliates are held responsible
for any violation or potential violations of
copyright infringement that you may perform.

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